NBN Internet Service Plan Change

Authorised Representative

Confirm your authority to request a change and provide your contact details.

1 Authorised Representative
2 Customer Account Details
3 Service to be Upgraded
4 New Service Plan
5 Authorisation

When to use this form

Use this form if you are a Webvault customer and have an existing NBN service plan you would like to change the speed or plan for. Do not use this form for technology changes like FTTP Upgrades.

Need help with this form?

Call 1300 139 927 or email support@webvault.com.au.

Authorised Representative Requirement

For security purposes, you must first be listed as an authorised representative on the account to make the requested changes. We will contact you if we have any questions about your cancellation request.

Authorised Representative

Tell us who is completing this form.

Who is completing this form? *

An authorised officer of the organisation holding the account. A partner authorised to complete this form on behalf of the client. A reseller contact authorising a wholesale account service upgrade.

Authorised Person's Name *

Email Address *

Mobile Phone Number *

Contact Notice

We will contact this person if there are any issues with the request.

Direct Link

Share this link to open this form from the forms portal. Permissions still apply.